Berner's highest priority is a constant focus on the needs of its customers. Around two thirds of all Berner employees are working in field sales, regularly visiting the customers on site. Professional advice, a wide range of products and fast delivery are the foundation for many successful partnerships.
Berner knows exactly what the market demands. Our Sales Representatives go wherever they are needed - straight into the workshop or on the construction site. Regardless of what our customers are asking for we are always motivated to find the right solution. Over and above all this in addition, we talk with our customers at trade shows, technical seminars and product trainings to find out exactly how to provide our customers with targeted support for how we can assist them specifically in their daily work. We see it as our duty to respond flexibly towards our partners and offer them an individually tailored, logistically and qualitatively excellent service. The claim for ourselves is that we adapt flexibly to the customers and offer them a personal, logistical and excellent service quality. The answer is to realize our highest performance, to never be satisfied with what we have achieved so far and to create significant added value for our customers.
From professionals for professionals - The customer world of the Combined Berner Group
In the automotive industry Berner is an expert partner for independent and contract dealerships & garages as well as chassis and paint businesses. In our commercial vehicles division we deliver to commercial vehicle contract garages and haulage companies as well as to workshops and manufacturers of construction and agricultural machinery.
In the construction industry Berner supports installers of plumbing, heating & air-conditioning services as well as metal and steel workers, locksmiths and machine manufacturers, companies in the telecommunications and security technology industries. Our customers also include joiners and carpenters, roofers and window fitters as well as construction engineering companies of all sizes and plasterers/drywall builders.
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